American Airways has the worst purchaser service of all airlines I have used in my sixty three years. My wife’s anniversary earrings had been stolen out of her suitcase on June twenty, 2013 and Client service has REFUSED to Get hold of us again after reporting the thief the day it transpired.
On our final excursion the leg on the journey from lax to Dallas was the worst I’ve at any time experienced .The seating was so restricted I could not go through a journal because of the tightness from the seating I believe the aircraft was an A 320 ,you should Get hold of me you'll find a few points in regards to the service on the whole,thanks, Brian Galbally
I are an AA client for over twenty five decades. Your service happens to be disappointing to mention the the very least. It truly is in all parts of service from sign in to , tavel to baggage dealing with.
Many people discovered from your travellers which were awaiting our plane to arrive for his or her return to Miami that as we camped in Miami, they were returned to hotel rooms and offered with meal and breakfast at no cost! We hope payment equivalent in worth for housing and foods to that you presented on the travellers that experienced to stay in Roatan a result of the mechanical problems with our flight.
My flight was to go away at 6 a.m. which implies go away your bed and your house ahead of the crack of dawn. Only to go through safety then sit during the airport lounge because the crew was struggling to fly.
Ref: Ticket numbers 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of sickness. I comprehend we are able to use our tickets in the 12 months from day of obtain.
Just after examining A few of these assessments I'm very let down AA doesn't seek the services of new administration. I'd a problem with leaving our iPad over the aircraft. After i went again for the gate no one would go to the trouble to go back to the plane and Test.
When we boarded flight 556 in monte go bay today we have been the very first people in our section on the cabin and we found a backpack tucked guiding row 8 with no particular person any where that it belonged to . We pointed it out to a person by having an AA uniform who gave the impression to be a passenger and he was quite rude saying it belongs to an AA personnel and clearly I have to haven't been on this sort of plane before. My spouse and I truly feel extremely unpleasant with this type of reaction from one of one's staff members!!
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I am utilizing two vouchers as partial payment for these flights. I despatched the vouchers to the address presented in July.
I was fired up to reach the three million mile amount on American Airways and also to be awarded a Program Wide update. Though my partner and I have a holiday vacation booked on American to Frankfort, Check Out Your URL Germany in April, I decided I want to use our Update and have A further trip excursion to London. This was not prepared, but as a result of update we chose to have yet another vacation.
.Stephanie,a supervisor was really rude and the other agent told me ifI wanted to go t oMonterey previously I really should take a taxi.the agent didn't gave me the seats that Particular assistant experienced presented me thanks to my disability Ifound after my 3rd attempt Darlene
I can not get the criticism portion of your American Airways Web-site to operate. So This is actually the only location i can discover to post my data just before mailing it to the cooperate Workplace.
Ps I also mailed a complaint to AA by using their wed web page and attempted to take care of this difficulty and I by no means obtained a response. Just A different fictitious sport presented you by American
I went to my hotel and spent the subsequent 4 hours on the telephone with AA in an try to contain the bag despatched to LGA first thing each morning, exactly where I will be ready.